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  • REST Content Delivery API
  • GraphQL Content Delivery API
  • Edge personalization API
  • Tracking API
  • Mutation API
  • Editing interface
  • Editing interface AI
  • Assets CDN
  • Webhook delivery
  • Platform integrations
    • Algolia
    • AWS
    • CM
    • Commerce Layer
    • Commercetools
    • Dealfront
    • HubSpot
    • MUX
    • Typesense
    • Vercel
  • Website
  • Docs
Upcoming Maintenance

[Scheduled] Planned Maintenance Notice

As part of our continued growth and to further expand platform capacity and performance, we will be carrying out a scheduled infrastructure upgrade.

During this maintenance window, dedicated infrastructure will be migrated to a new data center environment to support additional resources and future scalability. The migration will be carefully executed and fully supervised by our engineering team.

Planned date Tuesday, 24 March

No service interruption is expected during this migration. Our team will actively monitor the environment throughout the process to ensure stability.

Thank you for your understanding as we continue to invest in improving the reliability and scalability of the platform.


Previous Incidents

[Complete] Tuesday February 3rd: Prepr UI routing update

Began: Ended: Duration:

Tonight, we’ll update the Prepr UI with a routing improvement for content items. During this maintenance, editing content items may be disrupted, so please save your work and close any open content items before the window starts. Maintenance window: 9:30 PM – 10:00 PM (Amsterdam time)

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Prepr UI currently not available

Began: Ended: Duration:
  • Editing interface

Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

We've confirmed there is a problem, we're working to resolve it.

Prepr UI access has been restored, and services are returning to normal operation. We’ll continue to monitor the situation closely. Thanks for your patience.

In less than 1% of connections, the Prepr UI may not load correctly due to a network disruption. We’re actively monitoring the situation.

We've now resolved the incident. Thanks for your patience.

No further notices from the past 7 days.